Gästanvändare
4 juni 2025
My recent stay at Iseya Hotel was simply amazing. The hotel’s location at Chao Tian Men is unbeatable – it offers a stunning view overlooking the iconic Qian Si Men Bridge, which was a highlight in itself.
We booked the Duplex room, and it was perfect for our family of four, including two young children. The room was spacious, super clean, and thoughtfully designed, with a comfortable sofa that made the space very livable and practical for families.
What truly stood out was the exceptional service from the hotel staff. From the chambermaid to the receptionist, everyone was incredibly friendly, professional, and polite. A special mention goes to 橙子, a receptionist who delivered impeccable customer service. When I mistakenly went to the wrong location for the Chongqing 1949 Theater, she took the initiative to personally call the theater staff and help me sort things out. Her attention to detail and willingness to go the extra mile made me feel genuinely valued and appreciated.
Overall, our experience in Chongqing was made even better thanks to Iseya Hotel. I highly recommend it to anyone visiting the city – especially families looking for comfort, convenience, and outstanding hospitality.
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